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Managing Conflict

Managing Conflict

Product Details

1 1/2 Hour

Conflicts are realities in life and many workplaces. Workplace conflict can lead to stressful situations that need to be managed to prevent errors and distractions and mitigate the potential for stress. This module considers the nature and causes of conflict and examines ways to respond to or resolve them. This module also discusses mentor-mentee relationships and introduces an approach to conflict resolution.